Concept analysis of the "jeitinho brasileiro" as a mechanism of avail and it’s social disadvantages

Abstract

This article analyzes a Brazilian cultural trait known as "Jeitinho Brasileiro" or simply "jeitinho" and its interface with Public Administration. The objective was to compare the views of different authors who have studied the issue and try to understand if the “jeitinho brasileiro” could be considered a valid and acceptable output for troubleshooting in Public Management or, on the contrary, if it could be configured as impersonality - a violation of the principles of Public Administration. Methodology: a survey of the existing literature was conducted in the following databases: Portal periódicos Capes, Scielo, Brazilian Digital Library of Theses and Dissertations (BDTD), with the following descriptors: "Jeitinho Brasileiro", "cultural traits", "formalism”. Results: Some positive points were singled out by the authors as related to the practice of the “jeitinho”, such as flexibility, creativity, among others. Also, some negative factors have been raised, such as the lack of objectivity and the individualistic character of the “jeitinho”. Conclusion: generally, we conclude that the “jeitinho brasileiro” can be considered a product of formalism and, when applied as a means of problem solving, can become a violation of the principle of impersonality and also, cover up the cause of the problems, since it is only able to solve specific situations.